Record the complete code
The visible 800140 code is stronger evidence than a remembered description of the symptom.
The case identified the fault family, but it stopped before any component was tested. That distinction prevents a drain-code lookup from becoming an unsupported parts order.
A similar drain code can have a different cause on another installation. This record supports the drain branch, not a confirmed failed pump.
A similar symptom can have a different cause on another appliance or model.
A drain fault still leaves several parts of the same path to distinguish.
The visible 800140 code is stronger evidence than a remembered description of the symptom.
The shared Cove guidance connected this code to draining rather than washing or heating.
Standing water, the filter area, hose route, household connection, pump obstruction and pump operation still have to be separated.
The conversation consistently treated 800140 as a drain complaint on the DW24. It did not report a physical obstruction, electrical measurement or replacement result, so the pump and hose remain candidates rather than confirmed causes.
This closes the code interpretation while preserving the unanswered component-level diagnosis.
Record whether water moves at the start of drain, whether it reaches the household connection and how much remains in the tub. A technician can then inspect the accessible drain path and test pump operation against the exact DW24 service information.
A parts estimate is meaningful only after the failed section of the drain path is identified.