The Pump Was New, the Filter Looked Clean and the Discharge Was Still Weak
The visible drain connections had been checked, but one section had not been opened at its source: the large hose leaving the tub. Feeling the hose near the pump could not rule out an object trapped at the tub outlet.
What the failed pump replacement changed
A new pump producing the same weak flow made another pump order less useful. The remaining restrictions included the tub outlet, bellows/sump hose, filter housing, check valve, external hose and household standpipe.
A similar symptom can have a different cause on another washer. Missing pump command, damaged impeller and a blocked home drain can also prevent proper discharge.
Why feeling the hose was not a complete inspection
Small clothing, coins and debris can lodge at the tub outlet where the hose changes shape. The technician had disconnected the pump end and felt along the hose, but had not removed it from the tub. The next recommendation was to inspect that exact opening.
Use flow location to avoid another part
- Confirm water reaches the pump inlet freely.
- Inspect the filter housing and impeller path.
- Check discharge with the household extension separated safely.
- Verify the check valve and standpipe do not restrict or return water.
- Only then revisit pump command and pump compatibility.
The blockage was not reported as found
The source ended with a plan to return and remove the hose from the tub. It preserves an important missed inspection after a failed pump replacement, but does not claim that an object was actually removed.